Choosing the right service
A lot of illnesses can be treated at home with medicines and by getting plenty of rest. Self-care is the best choice to treat very minor illnesses and injuries. It also reduces the likelihood of a long-term condition worsening to the point that professional care becomes a necessity.
This means you don’t have to worry about making an appointment with your GP or visiting your local urgent care over the weekend.
To be prepared to self-care, it’s often useful to have a well-stocked medicine cabinet including:
pain relief medication including aspirin, paracetamol and ibuprofen
antihistamines, which can come in cream and tablet form
rehydration medicines to restore fluids for when you have fever, diarrhoea or vomiting
a first aid kit
Many pharmacies are closed on Bank Holidays so it’s important to collect repeat prescriptions in good time as it may not be possible until after the weekend.
Some local pharmacies will be open for emergency prescriptions but it’s important to check which one will be open. Some medications for self-care can be purchased from local supermarkets.
You can call NHS 111 for all non life-threatening emergencies. As many as one in four patients visiting A&E could have treated themselves at home by speaking to the NHS 111 service.
The 111 service gives you instant advice ensuring you get the appropriate treatment, as quickly and effectively as possible.
The service offers medical advice from trained professionals, experienced nurses and paramedics.
Call NHS 111 if:
you’re not sure if you should go to A&E
you don’t know who to call
you don’t have a GP to call
if you want medical advice
The service is free to call from both landlines and mobile phones. It is available 24 hours a day, 365 days a year.
For life threatening conditions such as choking, chest pain, blood loss or blacking out, do not hesitate to call 999.
When on the phone, inform the operator that there is a medical emergency and a response vehicle will be sent to your location.
A&E departments across London and the United Kingdom are open 24 hours a day, 365 days a year.