Workforce

Our vision is to support the development of a modern health and care workforce in London which is trained, focused and supported to deliver the best care for patients now and in the future. This vision is informed by Better Health for London (October 2014), and the Five Year Forward View (October 2014), which identified the need to focus on developing a modern NHS workforce that will support the effective delivery of new models of care.

Who we are

For this programme we are collaborating with Health Education England to achieve a modern workforce for London. Our work aims to mitigate existing service workforce challenges and ensure new models of care are successfully delivered across London.

The current landscape

Workforce is a key area that will make or break the transformation of London's services. We need to take immediate action to support London's workforce to continue delivering high-quality care to patients through this period of transformation, otherwise there is a risk to the quality of services. 

The London Workforce Strategic Framework

Our London Workforce Strategic Framework establishes a coherent voice around the most pressing workforce challenges in London now and as a consequence of planned changes to services. It provides a qualitative evaluation of a number of key national reviews, London-wide and local transformation programmes and international models' workforce implications. These lead to eight workforce findings that provide the platform for improvement. You can also access a useful one page summary of the framework. 

Eight workforce findings 

Use the icons below to find information and resources (including good practice case studies) to support you to deliver for each key finding of the framework.

1. Retaining and recruiting the best staff

5. Supporting workforce agility to respond to change

2. Supporting staff to collaborate across organisational and professional boundaries

6. Strengthening health systems – providers and commissioners

 

3. Supporting workforce versatility to adapt to the multiple needs of patients

7. Ensuring care is delivered in the right place with the particular focus on primary healthcare and community services

4. Developing leaders and managers at all levels

8. Delivering improved value, quality and productivity through the workforce

 

Looking ahead

We are now aligning our work to the eight key findings and focusing on existing workforce challenges that are best solved once for London.  Available so far are materials for: 

Ensuring that there is sufficient high quality staff to deliver health and social care services is particularly challenging in London...

Supporting staff to collaborate across organisational and professional boundaries. Increasingly complex population needs...

Meeting the increasingly complex care needs of patients through encouraging a much greater versatility in the workforce. The ability to...

To manage the increased scale and pace of change in a complex and interdependent operational environment, there is a need...

There will be a need for greater agility in the current and future workforce to respond to and manage change...

Building and strengthening capability and capacity of providers and commissioners to lead transformational change...

Transformed health and social care services of the future will deliver the right care for patients, in the right place and at the right time. To achieve this transformation...

The NHS in London is facing a £4.76 billion affordability gap by 2020/21. Delivering the right care in the right setting, improved productivity in existing services, and establi...

We partnered with Health Education England and the five London sustainability and transformation planning areas to consider the workforce needed to respond to current and future pressures...

​​​​​​​Capital Nurse was established in July 2015 as a collaboration between London’s Directors of Nursing, Health Education England, NHS England and NHS Improvement...

All case studies across the eight key London workforce findings

i) Understanding the new care models and the workforce implications; ii) Your new care model questions for consideration; iii) Case studies understanding new care models; iv) Primary care guide to indemnity