Help

Find information and advice for using the NHS in London.

How do I find my NHS Number?

Your NHS Number helps to find your health records.

Choose well

If you are feeling ill, make sure you get the help you need.

Advice for patients

The Patient Advice and Liaison Service offers confidential advice, support and information on health-related matters.

What is an NHS medical card?

You do not need an NHS medical card to receive NHS treatment.

Advice for visitors to London

Not every NHS treatment in England is free of charge. There are, for example, charges for dental treatment and, for non-UK residents, charges for hospital treatments.

The NHS in London

NHS England commissions more than £15bn of services for the 8.17 million people living in the capital.

Find your CCG

Clinical Commissioning Groups are clinically-led statutory NHS bodies responsible for the planning and commissioning of healthcare services for their local area.

Can I get signed off sick from work without seeing a GP?

It depends on why you’re off work sick and whether your GP wants to see you in person before they issue a fit note.

Help with prescription costs

If you know you’ll have to pay for a lot of NHS prescriptions it may be cheaper to buy a prescription prepayment certificate (PPC).

Where are my health records?

Healthcare records record important clinical information which may need to be accessed by healthcare professionals involved in your care.

The principles of the NHS

The NHS was created out of the ideal that good healthcare should be available to all, regardless of wealth.

How to complain about NHS services

If you're not happy with an NHS service, you can make a complaint. You should complain to the person or organisation providing the service first, such as the GP, dentist, hospital or pharmacist.

Easy-to-read health information

Easyhealth was made so that people know where to find accessible health information.

Today's NHS - our current challenges

The NHS is currently facing the biggest challenge in its existence.